Privacy Policy

I. General Provisions

1. The party responsible for collecting, processing, and using your personal data within the meaning of Art. 4(7) of the General Data Protection Regulation (GDPR) is the Data Controller mentioned above.
2. All personal data you provide on the Website or that we collect about you while you use the Website, we process as the data controller in accordance with Regulation (EU) 2016/679 (GDPR).
3. We use the technological means required by current data protection regulations (including secure SSL encryption) to prevent unauthorized access to and modification of personal data.
4. We reserve the right to update this privacy policy from time to time. Updates will be posted on our website and will be effective immediately.

II. Personal Data

Personal data within the meaning of the GDPR is any information relating to an identified or identifiable natural person. The personal data of users processed includes, in particular:

• Your name, address, email address, phone number, and encrypted password for the customer account;
• Your order details, the products you have purchased, the services you have used, and payment information;
• Your data generated when you use our online platform;
• Data we receive in certain cases from our service providers.

III. Purposes of Data Processing

1. We process personal data when you visit our website, create a customer account, and place orders with us. We also process your personal data to contact you and for advertising purposes.
2. When you purchase products, we need your name, address, payment details, email, and phone number to process your order. We use this information to fulfill our obligations arising from the purchase contract, for claims management, returns, and warranty cases. Our logistics providers use this data to inform you about delivery status. The legal basis for this is Art. 6(1)(b) and (f) GDPR.

IV. Distribution of Your Data

1. Your data will be transferred in the following cases:
   • if you have consented to the transfer (Art. 6(1)(a) GDPR),
   • if the transfer is necessary for the performance of the contract (e.g., to payment providers, logistics companies, and carriers) (Art. 6(1)(b) GDPR),
   • if the transfer is necessary to comply with a legal obligation (Art. 6(1)(c) GDPR),
   • based on our legitimate interest or that of a third party (Art. 6(1)(f) GDPR).
2. If we transfer personal data to "third countries" (outside the EU/EEA), we ensure an adequate level of data protection, relying on European Commission "adequacy decisions" or EU standard contractual clauses.

V. Your Rights Regarding Personal Data

1. Because we process your personal data, you have the right:
   • to access your personal data,
   • to rectify your personal data,
   • to request the deletion of your personal data,
   • to restrict the processing of your personal data.
2. You can exercise your right to object in situations where we process your personal data:
   • for direct marketing purposes (no justification needed);
   • based on our legitimate interests (must be justified by your specific situation).
3. If you believe that the processing of your personal data is contrary to the law, you can file a complaint with the supervisory authority. In Ireland, this is the Data Protection Commission (DPC) (https://www.dataprotection.ie/).

VI. Retention Period

We store your data only as long as necessary for the respective purpose of the processing. We retain your data collected for contract processing until the expiration of the legal or contractual warranty rights. After this period, we retain the information required by commercial and tax law for the legally specified periods.

VII. Cookie Policy

1. Our website uses cookies (small text files stored on your device) to optimize website use and collect statistics.
2. The Website uses several types of cookies:
   • Session cookies: stored until your browser is closed.
   • Permanent cookies: stored until you delete them.
   • External cookies: from providers of analytical tools. We use:
     - Google Analytics 4 (Google Inc.): to analyze traffic.
     - Google Ads (Google Ireland Ltd.): for optimizing ads and remarketing.
3. We classify the cookies used into two categories: absolutely necessary cookies and marketing cookies.
4. Absolutely necessary cookies ensure basic functions (like the shopping cart or staying logged in). Without them, the website cannot function properly. The legal basis is Art. 6(1)(f) GDPR (no prior consent needed).
5. Marketing cookies collect information about website use to tailor content and targeted advertising. They do not identify you directly. The legal basis is your consent (Art. 6(1)(a) GDPR).
6. You can configure your browser to prevent the storage of cookies or delete existing ones.
7. Please note: disabling cookies may result in limited functionality of the Website.